5 ways AI agents will transform the way we work in 2026
1. AI agents will help everyone be more productive.
Employees will now be able to delegate tasks to different AI agents to reach their goals, shifting their daily work from routine execution to higher-level strategic direction. AI is already becoming a core driver of work from the start: More than 57,000 team members at Telus are regularly using AI and saving 40 minutes per AI interaction. Meanwhile, Suzano, the world’s largest pulp manufacturer, developed an AI agent with Gemini Pro that translates natural language questions into SQL code — resulting in a 95% reduction in the time required for queries among 50,000 employees.
2. Agentic workflows will become a core part of business processes.
Multiple agents in a system can collaborate, coordinate and communicate to automate complex, multi-step processes. This sophisticated automation goes far beyond chatbots to answer questions, so AI can support specific functions with higher business value.
In 2026, we’ll see businesses start connecting agents according to their needs and requirements, running entire workflows from start to finish. For example, Salesforce and Google Cloud are building cross-platform AI agents using the Agent2Agent (A2A) protocol — a leap forward in establishing an open, interoperable foundation for agentic enterprises.
